Privacy Policy

Last Updated: [09-DEC-2025]

Welcome to HaritaZen (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, share and protect your information when you visit HaritaZen.com or interact with our services, advertisements, or communication channels. By using our website, you agree to the practices described here.

1. Information We Collect

1.1 Information You Provide

Name
Email address
Phone number
Shipping and billing address
Messages sent via email, WhatsApp, or contact forms
Order details for purchases

Note: We do not store or have access to your complete payment card details. All payments are securely processed through trusted third-party gateways such as Razorpay or Shopify Payments.

1.2 Information Automatically Collected

IP address
Device type & browser type
Pages viewed
Time spent on pages
Cookies
Referral sources
Interactions with our website

1.3 Information from Analytics & Advertising Tools

We use third-party tools including:

Google Analytics
Google Ads & AdSense
Meta/Facebook Pixel
YouTube embedded content tracking
Shopify analytics

These tools may collect anonymous behavioral and device data to improve site performance and advertising relevance.

2. How We Use Your Information

Process and deliver your orders
Improve website performance and user experience
Provide customer support
Show personalized recommendations
Run advertising and remarketing campaigns
Send promotional emails (only with consent)
Analyze site traffic and optimize our services

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enable website functionality (cart, login, preferences)
Improve performance and loading speed
Understand visitor behavior
Show personalized ads through Google, Meta, and other networks

You may disable cookies anytime through your browser settings.

4. Advertising & Remarketing Disclosure

HaritaZen uses advertising technologies from:

Google Ads
Google AdSense
Google Analytics Remarketing
Meta/Facebook Ads
YouTube Ads
Third-party ad networks

These partners may use cookies to:

Show interest-based ads
Measure ad performance
Build remarketing audiences
Track conversions

Google AdSense Mandatory Disclosure:

Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to this website or other websites.
Google’s advertising cookies allow it and its partners to serve ads based on your activity on HaritaZen.com and other websites.
Users may opt out of personalized advertising by visiting Google Ads Settings.

5. Facebook/Meta Tracking Disclosure

We use Meta Pixel to measure performance and improve the relevance of ads. Meta may collect anonymized data about your browsing behavior for:

Ad targeting
Ad delivery optimization
Conversion tracking

You can manage Facebook ad preferences here:
https://www.facebook.com/ads/preferences

6. YouTube & Embedded Content

HaritaZen may embed videos from YouTube or other platforms. These platforms may collect:

IP address
Device information
Video interactions
Cookies for analytics and personalization

YouTube follows its own Privacy Policy and data practices independently of HaritaZen.

7. Sharing of Information

We NEVER sell your personal data.

We share data only with trusted service providers for:

Payment processing (Razorpay, Shopify)
Order delivery (couriers & logistics partners)
Email and communication services
Advertising and analytics (Google, Meta, YouTube)
Website hosting & security partners

8. Data Security

We use industry-standard security practices including:

HTTPS secured browsing
Encrypted payment gateways
Firewall protection
Shopify’s PCI-certified infrastructure

No online platform can guarantee absolute security, but we take strong measures to protect your data.

9. Your Rights

You can request the following at any time:

Access to your data
Editing/correcting your information
Deletion of your data
Opt-out of marketing emails
Disable cookies
Stop personalized ads

10. Children’s Privacy

HaritaZen does not intentionally collect data from children under the age of 16. If we learn that such data was collected, we will delete it immediately.

11. International Data Transfers

Some of our service providers (such as Google, Meta, Shopify) operate internationally. By using our website, you consent to the transfer of your data outside India under secure and lawful conditions.

12. Policy Updates

We may update this Privacy Policy at any time. The "Last Updated" date at the top will always reflect the latest revision.

13. Contact Us

If you have any questions about this Privacy Policy, contact us:

Email: haritazen@gmail.com
Contact Page: https://www.haritazen.com/pages/contact